Store Catalog

Use the search feature to search for service/offers. Type few unique characters of the service name or offer name, and then click Search.

1. To search for a service/offer, do the following:
2. Type the service name/offer name or few unique characters of a service name/offer name in the Search field.
3. Select Service Name/Offer Name from the drop-down list and click Go or press Enter from your keyboard.

Based on your defined criteria, all the matching service(s)/offer(s) are displayed.

To customize your existing store catalog, do the following:

1. Log in to the marketplace using your administrator credentials.
2. On the Store menu, click Catalog tab. The Catalog page is displayed.
3. On the Catalog page, click Customize Catalog. The Customize Catalog page is displayed.
4. On the Customize Catalog page, you can do the following activities:

To arrange the service(s) for each category, do the following:

1. Log in to the marketplace using your administrator credentials.
2. On the Store menu, click Catalog tab. The Catalog page is displayed.
3. On the Catalog page, click Customize Catalog. The Customize Catalog page is displayed.
4. On the Customize Catalog page, click Arrange Services.
5. Select the service category you want to arrange the services and drag and drop to re-arrange the order of services.
6. Click Save.

To arrange the offer(s) associated with each service category, do the following:

1. Log in to the marketplace using your administrator credentials.
2. On the Store menu, click Catalog tab. The Catalog page is displayed.
3. On the Catalog page, click Customize Catalog. The Customize Catalog page is displayed.
4. On the Customize Catalog page, click Arrange Service Offers.
5. Select the service category you want to arrange the services and drag and drop to re-arrange the order of services.
6. Click Save.

This section helps you to manage your existing catalog.

1. Log in to the marketplace using your administrator credentials.
2. On the Store menu, click Catalog tab. The Catalog page is displayed with list of existing service(s) that are currently available in the store catalog along with the associated offer name and other details.
3. On the Catalog page, click the View icon, to view the catalog page. OR
4. Click the Edit icon from the Actions column. The Edit Catalog - OfferConfiguration page is displayed.
5. On the Edit Catalog page, enable the “In Catalog” check-box.
   Note: By selecting the check box, the service will be displayed on the store catalog and can be ordered. However, you can restrict the service from your store catalog to see.
6. If your reselling the service for the first time, you must add partner credentials. Refer to Partner Credentials for more information. If the values are already provided by your administrator, then you might not have to enter the values once again. However, if you have a different set of values for the CSP account you can add the values. The system will read the values provided by you to manage your CSP account. If you don’t enter/provide any values, the system by default considered the values provided by your administrator.
   Note: If the values are not provided either by you and by your administrator, then you store customers might not able to place the order.
7. You can edit the Partner Credentials. Refer to Editing Partner Credentials for more information.
8. You can modify the service retails price.
9. Click Save.
10. On the Catalog page, click the Featured Service icon from the Actions column to make the service as non-featured service on the catalog and click the Non Featured Services icon to make the service as a featured service on the catalog. This feature helps the store to display the service(s), under the Feature Service category when the end customer or its user(s) do a quick search.
    Note: The service and offer name in the store will be displayed in the Language that the user has selected via the users’ Regional Settings section under their Profile tab. If a service is not available in The Language that the user has selected, the service will be displayed in the first language available out of the ‘Languages available to customers’ that the service is defined in.
11. Click the Edit Partner Credentials link to edit the partner credentials as received from the service provider (ISV).

To edit a service within the catalog, do the following:

1. Log in to the marketplace using your administrator credentials.
2. On the Store menu, click Catalog tab. The Catalog page is displayed.
3. On the Catalog page, click the Edit icon from the Actions column. The Edit Service - Offer Configuration page is displayed. Please note, you are editing an offer that is associated with the service.
4. Select the In Catalog check box. By selecting this option, the service will be available on the store catalog for resell. The following options are available:
   • Partner Credentials: Click the icon to edit/modify the partner credentials.
   • Hide From Customer: Enable this option to hide the service from the customers on the store catalog.
   • Do not allow Order More: Enable this option to restrict increase subscription (order more) for the service for all customers.
   • Do not allow Order Less: Enable this option to restrict reduction in subscription (order less) for the service for all customers.
   • Content-Only Service Offer: Enable - this option allow the customers to enquire about the service offer. By enabling this check-box, your customers when they login to the store, they can see a Enquire button next to the service offer by which they can only enquire about the service offer, they cannot buy the service offer.
     Note: If the billing model “Pay Per User” is selected either individually or along with “Pay As You Go” options enabled, then options “Do not allow Order More” and “Do not allow Order Less” will be disabled.

To add custom retail price for specific IaaS Offer, do the following:

1. Login to the marketplace using your administrator credentials.
2. On the Store menu, click Catalog tab. The Catalog displays a list of services that have been added to your store.
3. Click the Edit icon against the service for which you want to update the retail price. The Edit Service page opens.
4. On the Edit Service page, select the In Catalog (Orderable) option to indicate that the pricing that you update will be available in your catalog for your customers.
5. Enter a monthly retail price in the Retail Price field.
6. Retail Markup/Discount: This field allows the reseller to specify the markup or the discount % for all customers ordering the usage based IaaS offers. The markup or discount % is applied on the wholesale price (price that the reseller pays the Marketplace) to arrive at the retail price (price to be paid by the customer to the store). The amount calculated will be displayed in the configured store currency.
   Note: By default the Markup or Discount percentage defined at the store will be applicable for all the customers of the store who have ordered this offer.
7. Click Save. The new percentage will be applied to all the customers within the store, whosoever is brought the offer.

   OR

8. Sometimes, the store would like to offer a different Markup/Discount to a specific customer. Then click the Customer Specific Markup / Discount link.
9. On the Customer Specific Markup / Discount pop-up window specify a Markup /Discount for a specific customer(s). When the page is loaded for the very first time, the customer specific Markup/Discount will be 0% indicating that the Store's Retail Markup/Discount will be used to calculate the retail price for the customer. To offer a different Markup/Discount for a customer, on the Customer Specific Markup / Discount page, search for the customer to and select the type of margin (markup or discount) from the drop-down list and type the percentage in the field next to it. Click Apply.

   Example 1:

   If the Store Retail Markup/Discount is a markup, then any customer specific percentage (whether markup or discount) will be applied for the customer in addition to the default store margin.

Scenario 1:

If the Retail Markup is up by 10% on the Wholesale price ($100), then all the customers will be charged $110 by default. In addition, if you have provided an additional 10% as markup for the same offer to customer 'ABC', then this customer will be charged $121 ($110 + 10% *$110) while other customers will be billed $110 only.

Example: (Wholesale Price + Retail Markup)+ Markup

(100+10%) + 10%.

Scenario 2:

If the Retail Markup is up by 10% on the Wholesale price ($100) then all the customers will be charged $110 by default. In addition, if you have would like to offer a discount of 10% for a specific customer; ABC', then this customer ABC will be charged $99 ($110 - 10% *$110) while other customers will be billed $110 only.

Example: (Wholesale Price + Retail Markup)- Discount.

(100+10%) - 10%.

Example 2:

If the Store Retail Markup/Discount is a discount, then any customer specific percentage (whether markup or discount) will be applied directly on the wholesale price.

Scenario 1:

If the Store Retail Discount is 10% on the Wholesale price ($100) then all the customers will be charged $90 by default. For a premium customer ABC, if you have would like to offer a discount of 20% instead of 10%, then this customer will be charged $80 ($100 - 20% *$100) while other customers will be billed $90 only.

In this scenario, the base for the calculation is the Store's wholesale price.

Example: (Wholesale Price)- Discount

(100) - 10%

Scenario 2:

If the Store Retail Discount is 10% on the Wholesale price ($100) then all the customers will be charged $90 by default. For a customer ABC, if you have would like to charge a 20% markup in lieu of the additional services provides instead of a discount of 10%, then this customer will be charged $120 ($100 + 20% *$100) while other customers will be billed $90 only.

1. Every time a markup /discount If offered, it is recorded in the audit history and, you can view the history by clicking on the View History link against the customer. The View History pop-up window displays the number of time the Markup/Discount has been applied. It also displays, who offered the Markup/Discount and when the Markup/Discount was applied.
2. Select the Tax type from the drop-down list.
3. Displays the date when you define or change the margin in the Effective Date field. The margin is effective from this date. This option is applicable to usage based subscriptions for IaaS offers.
4. Click Save to save your pricing information.

To edit the service configuration, do the following:

1. Log in to the marketplace using your administrator credentials.
2. On the Store menu, click Catalog tab. The Catalog page is displayed.
3. On the Catalog page, click the Edit icon from the Actions column. Select Service Configuration tab. The Edit Service - Service Configuration page is displayed. Please note, you are editing an offer that is associated with the service.
   Note: While configuring the service, the Consent Required option must set as Yes, then this option is displayed.
4. Displays the consent URL (if any) provided by your administrator. However, you can change/update the url. If you change or update the url, your customers will get to see the updated URL.
   Note: If your administrator do not provide the Consent Required URL, then the URL which you provide will be displayed to your store customers.
5. Displays the SLA (if any) provided by your administrator. However, you can upload a Modified SLA. If you change or update the SLA, your customer will get to see the updated SLA.
   • Click Modify SLA
   • Click Browse and select the file.
   • Click Save.

   Note: If your administrator do not provide the SLA, then the SLA which you have uploaded will be available to your store customers.
6. Click Save.

While publishing a service into your store catalog, as an administrator you must provide your service related information (Partner Credentials). The Partner Credentials are normally provided by the respective service providers. The partner credentials are service specific; if any of the services associated with a partner credentials then it is mandatory to enter the partner credentials.

Please note, that the system will validate your partner credentials with your administrator’s partner credentials. If there is a mismatch, the system will consider your partner credentials and process your request.

To add partner credentials, do the following:

1. Click In Catalog check-box to add your partner credentials.
2. Enter the details.
3. Click Save.